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General Information On Our Cheap Flights To Turkey
We’d encourage you to read through this section where in the plainest possible English we explain as much as possible about the Turkish holiday you are hopefully going to purchase from Aegean Flights. If there is anything you are unsure about then please call us... we’re here to help.
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How To Book Your Turkish Flights
You can of course book through this website or call 0844 870 0033.
However if you prefer you can contact your local travel agency, who should have access to our wide range of flights. The travel agency can provide advice and handle every aspect of your booking, and once you have chosen your flights, your agent will make the booking with us. In this case all contact will be via them and you'll be required to complete and sign a booking form and pay the appropriate deposit. We will then send your travel agency a flight confirmation invoice to verify the details of your booking along with the tickets.
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Late Bookings
You can book a flight with us right up to the day of departure. For all late bookings made within 14 days of departure a Ticket On Departure (TOD) administration fee will be charged - obviously if you book at the last minute, through this website we won’t have time to get the tickets to your home address, in which case you’ll get a confirmation email which can be taken to the airport and exchanged for your flight ticket at the desk of our airport representative.
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What Is Included
All compulsory charges are already within our prices so you will not pay extra for security charges or Air Passenger Duty which many companies add as extras. These are included at the current rate and if there is any increase in these charges a supplement will be added.
The total holiday costs quoted includes the following:
• Return flights from the UK to your chosen Turkish airport.
• Security levy representing the extra aircraft insurance and security costs.
• Airport taxes, including Air Passenger Duty (currently £10.00 per passenger) and passenger charges at home and abroad.
• Free luggage allowance of 20 kg (44 lbs) per person (excluding infants).
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What Is Not Included
The flight cost does not include:
• Holiday insurance. We strongly recommend that you do not travel without insurance - if you do not have insurance we recommend Insure 4 for competitive prices. Click here for details»
• Excess baggage including sporting equipment and baby buggies.
• The TOD administration fee for flights booked within 14 days of departure.
• Turkish entry visa, payable by UK passport holders on arrival (£10.00 in cash per person at the time of going to press). For other passport holders, please contact the Turkish Tourist Office on 020 7629 7771 for advice.
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Child Discounts
We don't offer discounts for children.
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Infants
A reduced charge is made for infants less than 2 years of age on the date of their return flight but please remember that infants are not entitled to a separate seat on the aircraft or baggage allowance. Infants under 6 months must sit on an adult’s lap and wear an infant lap-strap. Infants under 2 years must sit on the adult’s lap secured by an extension seat belt provided by the airline.
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Disabled Customers
We are not a specialist disabled flight company, but we still need to know before you book if you have any medical or physical/mobility needs which might affect how and if we can deliver all your chosen services. These needs may affect your flight or other aspects of your travel, so we cannot be held liable if you fail to tell us about any special requirements that affect your flight experience and this means that we won’t compensate you.
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General Flight Details
Our 2007 program to Turkey uses Onur Air. However, we reserve the right to change this carrier if necessary for operational reasons. Most flights will have full in-flight snack service depending on the time of day and bar service (dependent on availability and please note that the cost of snacks and drinks on board is not included in your flight price). Onur Air does not offer in-flight entertainment and is a non-smoking airline.
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Flight Timings
The flight timings shown on this website and on your booking confirmation are on the 24-hour clock system. They are compiled many months in advance and are for guidance only. Final timings are shown on your tickets, so please check these carefully on receipt, and contact us at once with any queries. Check-in at least 2 hours before departure. Your initials and the spelling of your name must be identical on your ticket and in your passport. If you have made a late booking and are receiving tickets on departure, your travel agent will advise you of your check-in details when you book.
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Baggage Allowance
This is 20 kg (44 lb) for each person. Baggage weighing more than the baggage allowance will be subject to a charge payable at check-in. Single items of luggage weighing over 32 kg will not be accepted by the airline for health and safety reasons. A passenger can take on the aircraft one small piece of hand luggage weighing less than 5 kg (11 lb), with a maximum size of 45 cm x 35 cm x 20 cm. Infants under the age of 2 on the date of their return flight have no baggage allowance. Carriage of all excess luggage and sports equipment is subject to the aircraft capacity on the day of departure.
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Lost Or Damaged Baggage
Under the Carriage By Air Act 1961, if you do not notify us of any loss or damage to your baggage within 7 days of the discovery of the loss/damage, we will have no liability to you.
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Flight Delays
We will keep you informed if your outbound or return flight is delayed. Most travel insurance companies offer some form of compensation for major delays and in order to take advantage of this you must send travel delay claims to your insurance company. You can obtain details of the flight delay from the airline.
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Pregnancy
If you are pregnant, you should check with your doctor that it is safe for you to travel. Airlines require a medical certificate of fitness to fly if you are more than 28 weeks pregnant at the time of your return flight. After 32 weeks of pregnancy you will not be allowed to fly. Please check your travel insurance policy for any restrictions that apply to travelling whilst pregnant.
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Alcohol On Aircraft
You are not allowed to drink your own alcohol on a flight, whether you bought it on board, on holiday or in the UK.
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Disorderly Behaviour
The captain has authority over the aircraft and passengers at all times when they are boarding or on board. He/she may prevent you from travelling if you are considered unfit to do so, or if you pose a danger to the aircraft or passengers. The captain will exercise this right if, for example, you are found to be drunk before or after boarding, if you smoke on board or use threatening, abusive, or insulting words or behaviour. In those circumstances, we or the airline, at our reasonable discretion, may terminate your holiday, and we will not be responsible for completing your holiday arrangements. Aegean Flights and the airline will also not be liable for any refund, compensation or other costs you may have to pay. We may also seek compensation from you for any losses caused by your behaviour (e.g. the cost of diverting an aircraft). Disruption on board an aircraft is a criminal offence and you may be prosecuted.
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Seat Allocation
Seats are allocated at check-in, on a first come, first served basis. If you want particular seat positions, it is a good idea to check in as early as possible. We are unable to reserve seats in advance and there are other safety restrictions in place relating to passengers adjacent to exits and / or safety equipment.
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Pre-Bookable Wheelchairs
Wheelchairs need to be pre-booked at least 4 days before departure. We try to ensure that wheelchair passengers will be first to embark and last to disembark.
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Website Accuracy
This website is subject to regular updates and every property and facility is checked regularly to ensure accuracy by our staff, however, circumstances can change and we will tell you of any changes that we know about at the time of booking. If you have already booked, we will notify you of any change in circumstances that would affect your holiday as soon as reasonably possible, so long as there is time before your departure.
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Holiday & Travel Insurance
Do not travel without insurance. We hope that you will not need to make a claim, but please make sure that you take full details of your insurance policy with you on your holiday. It is a requirement that you arrange a policy yourself which is at least equal to the policies offered by Insure 4, as the costs of medical expenses overseas can be very high. We cannot help you pay these costs if you don’t have adequate insurance. Insurance cover should also include the cost of cancellation by you and the cost of assistance, including your return to the UK, if you suffer an accident or illness whilst overseas.
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Passports & Visas
A full 10-year passport is required for all travel abroad. If you need a new passport, call the Passport Office on 020 7279 3434 and apply at least 12 weeks before departure.
For UK citizens, it is not necessary to obtain visas before departure on pre-booked inclusive holidays. The visa will be stamped in your passport on arrival. All visitors to Turkey are required to pay a visa tax on arrival, and the current charge is £10.00 in cash. If you hold a Commonwealth or other passport, ask the relevant consulate or embassy if you require a visa. Regulations do change, so for up-to-date information contact your travel agent or check with our office. It is your responsibility to be in possession of a valid passport and any visa that may be necessary. Be certain to apply in time. In the absence of valid documentation, you will not be allowed to travel.
It is essential that the name and initial on the ticket match those on the passport, otherwise the passenger may not be permitted to travel and any applicable insurance will be ineffective. If you are on your honeymoon and there has not been enough time to amend the passport before departure, then take your marriage certificate with you.
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Lost or Stolen Passports
Please note your passport number before you travel and keep it separate from your passport. We also advise keeping a copy of your passport in a separate place. This will help the local British Consulate to supply a temporary passport at short notice if you lose the original. Report the loss or theft of your passport immediately to the local police, the British Foreign and Commonwealth Office (FCO) Consulate, Embassy or High Commission. You can find the details of your local FCO by calling 0870 606 0290 prior to departure, or by visiting www.fco.gov.uk
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Health & Safety
The health and safety standards in Turkey are not of a similar level to those in Britain. However, Aegean Flights and other major tour operators are constantly working to raise awareness of this issue. We would advise that you always take care and that you familiarize yourself with your surroundings, taking note of fire exits and pool depths, and using caution with electrical devices in your room. In general, take note of warning signs. Food hygiene, the change in diet, and local water may result in stomach upsets.
Therefore, precautions should be taken to avoid drinking tap water or ice in drinks. Wash fruit or vegetables and avoid raw or unprepared food. Always use bottled water, which is often available from your hotel or apartment. Crime is a fact of life in every country and you should take all precautions with regard to your own personal safety and property. If you have been involved in any accident it is your responsibility to inform the local Aegean Flights representative who will offer assistance wherever possible.
Insects such as ants, cockroaches and mosquitoes are common in Turkey and their appearance is not an indication that the accommodation has not been cleaned properly or is unhygienic.
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English & Scottish Bank Notes
Whilst most places in Turkey accept foreign currencies, torn or old notes will not be accepted. Scottish notes are not acceptable either. These points should be borne in mind particularly on arrival in Turkey when your visa payment has to be made.
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Any Questions
Please contact us if you have any queries or questions. When you have booked through a travel agent, all communications will be made through that agent. If you book directly with us, all communications will be sent to the address you give at the time of booking. Please quote your reference number and departure date in any communication.
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Privacy Policy
Personal information
Aegean Flights does not collect any personal information about visitors simply browsing our website or seeking an online quotation. We only collect that information you are asked for during the booking process or if you request a brochure.
Data protection
In order to process your booking and to ensure that your holiday arrangements run smoothly and to help meet with your requirements Aegean Flights and your travel agent need to use the information you provide (such as names, your address, any special needs/dietary requirements etc).
We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel and holiday arrangements such as airlines, hotels, transport companies etc. The information may also be provided to public authorities such as customs and immigration if required by them, or as required by law.
Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements of the UK. However, we will not pass any information onto persons not responsible for part of your travel and holiday arrangements, unless for the purpose of our marketing (see below). This particularly applies to any sensitive information that you give us such as details of any disabilities, or dietary/religious requirements. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making a booking, you consent to this information being passed on to the relevant persons. For the purpose of staff training, protection and reference telephone conversations with members of our staff may be recorded.
Marketing
We may hold your information, where collected by us, and may use it to inform you of offers in the future or to send you brochures. If you do not wish receive such approaches you will be given the opportunity to decline during the booking process. Also, if you wish to remove yourself from an existing email or postal list then please contact us and we shall amend such lists as quickly as possible.
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Aegean Flights is a trading name of Holidays 4 UK Ltd.
Registered in England Number 02909570.
Aegean Flights are the specialists in low cost flights to and from Turkey
Remember nobody else offers low cost flights like these to and from convenient local UK airports to the main resort airports of Turkey with prices starting from as little at £39, which includes all those horrible new taxes and security charges.
For a modest additional charge you can also climb aboard one of our airport transfer coaches that shuttle between the Bodrum Airport and Bodrum and Altinkum, or Dalaman Airport for the resorts of Olu Deniz, Hisaronou, Ovacik, Marmaris, Icmeler, Turunc and Dalyan.
